At Sentara Medical Group, we take a team approach to delivering the highest quality of care and understand that everything we do revolves around you – the patient. That’s why we are committed to providing the right care, by the right person – and at the right time. So, that means you will likely encounter many team members during any one visit.
When You Arrive
When you arrive for your appointment, members of our clinical support team will greet you and prepare you for your appointment with your healthcare provider. This not only includes getting you comfortable in an exam room, but also gathering valuable information that will be shared with all team members to ensure personalized care and attention.
During Your Visit
Depending on the nature of your visit, you will be evaluated by a physician, physician assistant or nurse practitioner – all members of our clinical team. These quality healthcare providers work together as a team, and no matter if you are in for a routine physical, sudden illness or managing complex issues, all collaborate to provide you with exceptional care.
Whenever You Need Us
Even after your visit ends, you can rest easy knowing that we are always here to support you. Through Sentara MyChart, you can always stay connected to your care team – no matter the time of day. And, with the help of Sentara eCare, your medical records will always follow you. So, if you wind up in one of our hospitals or need to see one of our specialists, your medical history will be immediately available to your care team at any time.