Preparing for Your Appointment

Complete your new patient paperwork

To save yourself time at the office, we ask that you complete your registration process in advance. Be on the lookout for an email from MyChart_Echeckin@sentara.com with a link to complete the new patient registration process.

Activate your Sentara account

Gain secure and convenient access to your personal medical information when you activate your Sentara account. You will also be able to message your provider, schedule appointments, utilize virtual care and more.

Activate Account

Text Messages From Your Care Team

In addition to a phone call from your provider’s team, you may also receive a text message from them on your mobile phone to update you on your appointment details or share important information about their office or your provider. Text messages from your Sentara Medical Group care team will come from #50771. You will not be able to reply to these messages, so please call the practice directly if you have a question or concern.

Sentara Bill Pay

We are excited to introduce Sentara Bill Pay as the new way to manage and pay your Sentara bills. With Sentara Bill Pay, you can:

  • – Consolidate and manage your family’s hospital and physician bills in one place

  • – See what your insurance has covered, itemized for each visit

  • – Access or print monthly statements, payment history and receipts

  • – Manage payment alerts and communications by email, text, or phone

Learn More